Selling Policy
At Boxotis, we are dedicated to providing high-quality educational toys for children with autism. To ensure a smooth shopping experience, please review our selling policies below:
1. Order Processing
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking details.
2. Pricing & Payment
- All prices are listed in USD and are subject to change without prior notice.
- We accept major credit/debit cards, PayPal, and other secure payment methods.
- Full payment must be made at the time of purchase.
3. Shipping & Delivery
- We offer domestic and international shipping. Delivery times vary based on the destination and chosen shipping method.
- Customers are responsible for providing an accurate shipping address. We are not liable for lost packages due to incorrect address details.
4. Taxes, Duties & Customs
- For international orders, customers are responsible for any applicable taxes, duties, or customs fees imposed by their country.
5. Order Cancellations & Modifications
- Orders can only be canceled or modified within 12 hours of placement. After that, the order will be processed, and changes may not be possible.
- If you need to cancel or modify your order, please contact us at info@boxotis.xyz as soon as possible.
6. Product Availability & Limitations
- Product availability is subject to change without notice. In rare cases where an item becomes unavailable after purchase, we will notify you and provide a refund or alternative option.
- We reserve the right to limit quantities on certain products to ensure availability for all customers.
7. Fraud Prevention
- To protect our customers, we conduct security checks on all transactions. If an order is flagged as suspicious, we may request additional verification or cancel the order.
For any questions or concerns, feel free to contact us at info@boxotis.xyz or call (978) 388-1275.